About Queen Adjusters

Susan Bettencourt

• Licensed Public Adjuster (FSCO)
• Fellow Chartered Insurance Professional
• Canadian Risk Manager
• Certified Fire and Explosion Investigator
• Insurance Claims Professional
• Formerly a Claims Adjuster
• Insurance Institute of Ontario instructor
• National Claims Manager of Major Global Insurer
• Home Builder and Renovator
• Building Inspector
• Director of Claims with Large Canadian Insurance Broker.

The claims business is rapidly deteriorating. Clients are treated poorly and often made to feel like criminals. Claims are extensively delayed. Money is never forthcoming. It’s often next to impossible to reach your company adjuster and you are held financial hostage while your nightmare unfolds.

LET US HELP. We work for you and for YOUR best interest.

The insurance company adjuster and/or their vendors would never “bite the hand that feeds them”, so you are often at a BIG disadvantage right from the beginning of your claim.

When you have major damage to your home or business and need to report an insurance claim, protect yourself, hire a public adjuster. We are licensed with the Financial Services Commission of Ontario and offer 30+ years of property claims experience and training.

You pay your ever increasing insurance premiums and think you are going to be taken care of when you suffer a loss. Some claims do proceed without too many issues, but many of them don’t, especially the larger or more complex ones. Don’t despair, we are here to help you. Public Adjusters really hate that policyholders aren’t being treated fairly and are being “nickeled and dimed” by corporations that are so rich, they pay out millions in bonuses to their staff every year. It’s kind of like a David and Goliath thing, so we stand up and fight for the little guy.

We have the skill, knowledge, experience and a full network of experts to help you. Let us take care of you. Let us be your voice. We will reduce your stress and obtain a better settlement than if you try to handle this alone.